The audio service is not running is a common issue when you are trying to use Windows Audio Troubleshooter to resolve audio issues such as “no audio output device is installed”.
The “audio service is not running” issue usually happens when you upgrade the Windows operating system to a newer version. If you are bothered by this issue, don’t worry.
Here are 5 solutions to help you resolve the “Audio Service is not responding” issue on Windows 10.
How to solve the audio service is not running?
Solution 1: Restarting Audio Services
It’s not recommended to resort to the complex and extensive solutions at begin. Let’s begin with the easy solution, so, we should try to restart the audio service to solve the audio service is not running issue.
In addition to the sound hardware and drivers, there is an audio service that manages audio on your computer. A simple restart may restart its configuration and resolve current issues.
Following the below step to restart Audio services.
1. Press the Windows + R key combination, then type “services.msc” and press Enter.
In the Services panel, located the “Windows Audio” item, right-click on it then click”Restart” to restart it.
2. To ensure the Windows Audio always running, you can right-click the Windows Audio item again and select “Properties”, to set the startup type to “Automatic”. Remember to press Apply to save it and exit.
3. Return to the Services panel and located the “Windows Audio Endpoint Builder” item. If it’s not running, click Start to start it. Or right-click on it to “Restart”, if it has been running. Then, to change its startup type to Automatic as the above method.
4. Restart the computer and figure out if the issue still there.
Solutions 2: Make sure that all the audio components are running
By now, you should have restarted the Windows Audio service, if the audio service is not running issue still there, then try this solution.
In this solution, we will ensure that all audio components are running. If any of them isn’t running, it may be the cause of the audio service is not running.
In the meantime, please also temporarily disable your antivirus software, such as Avast, as they may block certain services then you encounter the problems.
Do it as the following steps:
1. Press Windows + R to open the Run dialog panel.
2. Input “services.msc” then press Enter to open the Services panel.
3. In the Services panel, located the following Windows Audio components in the Services panel and figure out they are running:
- DCOM Server Process Launcher
- RPC Endpoint Mapper
- Remote Procedure Call (RPC)
If any of it is not running, right-click on it and click Start to start it.
4. Set their Startup types as “Automatic”. Please reference the operation in solution 1.
Step 5. Close Services panel and restart the computer to make the changes in effect.
Solution 3: Running Command Prompt Instructions
If neither of the above solutions worked, or if the related running status on your computer is correct, you can try to execute some elevated command prompt instructions at the command prompt.
Please note that you will need the administrator account to perform these commands.
Press the Windows + S shortcut keys, input “command prompt” to search, right-click on the command prompt and select “Run as administrator”.
In the command prompt terminal, input the following command and press Enter to run it.
net localgroup Administrators /add networkservice
In the same way, input the following command to run it.
net localgroup Administrators /add localservice
If the command ran successfully, you will see the related message like “The command completed successfully”.
After both commands are executed successfully, you can input “exit” and press Enter to exit the command prompt terminal.
Then to restart the computer and figure out if the issue had been solved.
Solution 4: Install the default Audio driver
In some cases, the above solutions don’t work, then we recommend to try to fix the “Audio services not responding” issue by reinstalling the audio driver.
Usually, when the operating system upgraded, audio drivers are also included in most software packages, so audio divers are also updated.
However, the computer already has the default audio drivers saved, so whenever you uninstall the current audio drivers, the computer will recognize the connected hardware and install related audio driver.
In this solution, we will show how to install the default audio drivers on the computer system. The operations as the following steps.
1. Press the Windows + S shortcut keys, input “advanced system settings” to search, click the mapped item.
2. In the system properties panel, click the Hardware tab and click on “Device Installation Settings”. Then, you will see the prompt message “Do you want to automatically download manufacturers’ apps and custom icons available for your devices? “
3. Click the option of “No (your device might not work as expected)”. And press the Save changes button to save it and exit.
4. This method can disable the Windows to update audio drivers automatically.
5. If this method doesn’t help solve “the audio service is not running audio service is not running” issue, remember to change the option back to “Yes(recommended)”.
6. Then press the Windows + X shortcut key to open the quick start menu panel and select the “Device Manager” item.
7. In the Device Manager panel, left-click the “Sound, video and game controllers” item. Then right-click the audio device and select “Uninstall device” to uninstall it. Remember to select the checkbox on the Uninstall Device panel.
8. After uninstalling the audio device, right-click on any empty area on the device manager and select Scan for hardware changes. Then the computer will detect the default drivers on the computer and automatically install it.
9. Restart the computer after installing the default audio drivers. Check if solved the audio service not running error.
Solution 5: Install AMD or Realtek High Definition Audio Device
Many Windows 10 users have reported that installing AMD or Realtek high definition Audio devices can solve the issue.
So, you can try this solution instead of System Restore or reinstallation system.
- Press the Windows + X shortcut key to open the quick start menu panel and select the “Device Manager” item.
- In the Device Manager panel, left-click the “Sound, video and game controllers” item. Then right-click the audio device and select “Update device”.
- Select “Browse my computer for driver software” in the prompt panel. Then, select “Let me pick from a list of available drivers on my computer”.
- keep the option “show compatible hardware” unchecked, to ensure that all the results are listed in the driver’s list.
- Browers all the drivers until you located the “High Definition Audio Device”, then select it and click the Next button.
- Follow the instructions to install the Audio driver. When it finished, restart the computer and figure out if the issue is fixed.
If the above steps not work, you can try downloading the audio drivers from the manufacturer’s website and install them with the same method.
In general, the above solutions can help to solve most issues of the audio service is not running. No matter it’s the audio service is not running Windows 10 or other Windows systems.
May this article help with you, if you have betters solutions, please let’s known.